Warranty & returns

Know the terms for your exact product before buying.

What warranty applies?

Ask Kavenacc to confirm the manufacturer or seller warranty, duration, coverage and claim process for your specific product. This website does not invent a blanket warranty.

Can I return an item?

Confirm the return window, condition requirements, exclusions and any costs with Kavenacc before purchase. A single returns policy has not yet been supplied for publication.

What if I need help after buying?

Contact Kavenacc on 0720 583 313 with the product name and your order or invoice reference. Do not send card details, passwords or M-Pesa PINs.